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Get quick answers with Clinsam’s FAQ, a trusted manufacturer of labware and provider of medical & laboratory equipment. Located in California, we cover products perfect for medical, laboratory, biology, chemistry, education, and scientific uses, helping you use our tools safely and efficiently.
FAQ
We offer a specimen cup, test tube, transfer pipettes, micropipettes and biohazard bag. Please visit our product pages for detailed descriptions and specifications.
We specialize in manufacturing plastic labware supplies. All products are developed to meet the highest quality and safety standards.
Yes, our products comply with CE, FDA and certified by relevant health authorities. Certificates are available upon request.
MOQ depends on the specific product andcustomization level. Please refer to the product page or contact us fordetails.
Yes, we ship our products worldwide. Shipping fees and delivery times vary based on location and order size. But free shipping in 15 mile of Laguna Beach area.
You can order directly through our website or contact us for bulk/custom orders. We accept Visa, MasterCard, American Express, Discover, and other secure payment options.
Yes, many of our medical products come with a manufacturer's warranty. Please refer to the product details page or contact us for specific warranty information.
After placing your order, you will receive aconfirmation email with your order details. If you do not receive this email, please check your spam folder or contact us.
Detailed product information, specifications and applications can be found on each product's page. If you need additional information, please contact us.
We do not tolerate counterfeit products. All medical products sold on our website are authentic and sourced directly from manufacturers or authorized distributors.
Refunds are processed within 14 business days after we receive and inspect the returned item. You will be notified via email once your refund is issued.
We do not sell your personal or medical information to third parties. We may share your information with trusted partners for the purposes of processing your order or providing services, as detailed in our privacy policy.
Please contact our customer support team at clinsam@gmail.com or 949-284-0157. We’re happy to help with any questions.